Downloads

Creation date: 4/18/2022 7:25 PM    Updated: 6/27/2022 1:44 PM
The Downloads reports show Files that are requested during the selected date range, that match a specified File Type.  

The intent of the Download reports is to show files that are accessed directly (e.g. PDFs).  This is especially relevant when a JS-based Tracking Method is used: if a PDF is accessed via a direct link, the Tracking Code is never called and you won't see a Pageview or Visit.

Downloads are different from Documents in the following ways:
  • Downloads do not require a Visit
  • Downloads are configured in the Download File Types field
  • Documents are a subset of Pages, which requires a Visit
  • Documents are configured in the Document File Types field