How to Use Angelfish in Your Organization

Your organization uses a bunch of websites and web-based applications, both internal and external.

For each of these websites and web applications, Angelfish can help you:
  • Measure Usage
  • Identify Problems
  • Satisfy Regulations
  • Analyze Costs

Angelfish is a flexible solution that has many uses.  But the most critical step you can take to ensure success is to:

Establish an Angelfish Admin Team

Angelfish is a self-hosted software package.  To have a successful Angelfish implementation, you should have an Admin Team that owns the application.

An Angelfish Admin Team consists of:
  • One or more Global Admins to manage the technical aspects
  • One or more Collection Managers to manage the reports (Profiles)

Small environments (fewer than 10 Profiles) can operate successfully with an Admin Team of one or two Global Admins.  

In larger environments, Collection Managers are key.  You'll want at least one Collection Manager for each Collection.

The best candidates for Collection Managers are business users who have ownership in the websites & web applications tracked by Angelfish.

Help Article: Admin Essentials
Help Article: Collection Managers

WAYS TO USE ANGELFISH


Cookieless Tracking
  • When Angelfish uses cookies, only first-party cookies are created.
  • Three of the Tracking Methods in Angelfish don't even use cookies: USR, IPUA, IP.

See Visitors who block JavaScript (JS)
  • Visitors who block JS-based tracking aren't shown in web analytics reports that rely on JS.
  • See all Visitors in Angelfish Profiles that use a Log-based Tracking Method.

Maintain Data Sovereignty
  • Angelfish is self-hosted software: install Angelfish wherever you want.
  • The data Angelfish stores remains on your server unless you send it elsewhere.

Alleviate Regulatory Requirements: GDPR, CCPA, SCHREMS II, etc.
  • Angelfish is self-hosted software - your data remains in your environment.
  • Many data privacy regulations don't apply to self-hosted software.
  • Data deletion requests are quickly & easily handled

Identify Ways to Reduce Costs
  • Each of your internal & external websites and web applications has a cost.
  • The Usage Costs reports help you identify opportunities for training or cost savings
  • "Dear Supervisor: I figured out how we can reduce our annual software expenses by $225K"

Export Data to Visualization Tools
  • Angelfish has a robust API that can export data to your BI tool of choice.
  • Tableau, PowerBI, QlikView, Excel, and more

Client / Network Device Audits
  • See which devices access sites on your network, including mobile devices.
  • Cross-device tracking is natively supported in USR

Compliance Audits
  • Angelfish measures usage of your websites & web applications, both internal and external.

Forensic Analysis
  • Process historical logs in Angelfish, going back as far as you have logs.
  • See who accessed which file, from which location, when.

Resolve Site Errors
  • Proactively fix Broken Links
  • See server & file errors that go unreported by end users

HAVE QUESTIONS?

Please send us your questions in a new support ticket.

Our Support team can be hired for consulting & custom development projects.


Creation date: 4/20/2022 12:30 PM (Angelfish Support)      Updated: 6/1/2022 8:28 PM (Angelfish Support)